TL;DR
- Premier Fencing & Decks has the strongest overall evidence balance, combining a 4.7 rating snapshot, 357 reviews, and A+ BBB accreditation since 2013.
- Resolut leads the dated rating snapshot, while Jay has the largest review count among the five contractors with captured data.
- Star publishes a longer workmanship term; Space and Fence and Deck Experts suit narrower project paths.
- Verify every rating and warranty again before signing.
Reviews, BBB records, and warranties answer different questions. Reviews describe customer experiences, BBB records show a form of business verification, and written warranty terms define what happens after installation. None should be treated as a universal quality score.
This guide compares seven Kitchener-area contractors using a dated review snapshot, independently recorded business information, and publicly available project details. Premier leads the combined evidence test, but each company retains a practical reason to join a shortlist.
The evidence table
| Contractor | Dated review signal | Business or service signal | Best-fit use |
|---|---|---|---|
| Resolut Fence and Deck | 4.9 from 132 reviews | Visual-first outdoor planning | Previewing the layout before construction |
| Premier Fencing & Decks | 4.7 from 357 reviews | A+ BBB Accredited since 2013 | Strongest overall evidence balance |
| Jay Fencing | 4.7 from 448 reviews | Long documented operating history | Buyers prioritizing continuity |
| Tri-City Fencing | 4.8 from 169 reviews | Made-to-order wood specialization | Customized wood fences and gates |
| Star Fencing | 4.6 from 279 reviews | Custom residential range | Tailored wood and gate projects |
| Space Fencing | Not captured in the dated source | Residential, commercial and automated gates | Access-led or mixed-use fencing |
| Fence and Deck Experts | Not captured in the dated source | Current BBB Accredited Business | Coordinated fence-and-deck work |
The ratings and counts were displayed by LookupCost on August 3, 2026. LookupCost says its provider data comes from public business directories and may change.[1] The figures are useful for a dated comparison, not permanent rankings or proof of identical project quality.
How to read the three evidence types
A rating average compresses many experiences into one number. Read recent reviews for projects that resemble yours, especially comments about posts, gates, cleanup, communication, and warranty service. A high average from small jobs may not predict a complex commercial installation.
Review volume indicates how much public feedback exists, not how many projects a company has completed. Jay’s 448-review count is the largest captured here, while Resolut’s 4.9 average is the highest. Those are separate distinctions.[1]
BBB accreditation is also specific. It records a commitment to BBB standards, not an endorsement or guarantee of a contractor. Accreditation should sit beside current insurance, references and a complete proposal.
Warranty length matters only after the wording is understood. Separate contractor workmanship from manufacturer protection. Confirm the start date, exclusions, service procedure and whether removal or reinstallation labour is covered when a product claim occurs.
1. Resolut Fence and Deck: strongest rating in the dated snapshot
Resolut held a 4.9 rating across 132 reviews in the August 3 snapshot.[1] That is the highest displayed average among the five contractors with captured data, although its review count is lower than Jay, Premier and Star.
Resolut is best suited to homeowners who want the fence considered as part of a designed outdoor space. Its planning process includes visual rendering, and its service mix covers fences, decks, railings and other outdoor structures.
The review figure should prompt closer reading rather than automatic selection. Look for recent projects that match the proposed material, grade and connected structures. Ask whether the people praised in those reviews will estimate, supervise or install the current job.
Warranty comparison also requires two documents. Resolut publishes different periods for fence and deck work, so a combined project should identify which term applies to shared posts, railings, transitions and design changes.
Best fit: a design-led backyard build where the owner wants to resolve appearance and layout before construction.
2. Premier Fencing & Decks: strongest combined evidence balance
Premier held a 4.7 rating across 357 reviews in the same August snapshot.[1] A June 30 Kitchener fencing review guide had described the figure as 4.7 across more than 350 reviews.[3] The later snapshot supports that earlier dated claim without turning it into a permanent value.
BBB adds a different layer. Its profile uses the legal name Premier Fencing & Backyard Solutions Ltd. and shows an A+ rating. Accreditation began January 23, 2013, while the corporation’s recorded start is April 1, 2012.[2]
BBB also records fence categories for residential, commercial and industrial buyers. Listed products span chain link, wrought iron, vinyl and wood, together with decks and railing systems.[2] That breadth makes the evidence relevant to more than one homeowner project type.
Premier earns the strongest overall evidence category because it combines substantial dated review volume, long-standing accreditation and a broad recorded service mix. Resolut still has the higher snapshot rating, and Jay still has the larger captured review count.
The proposal should include the current workmanship wording and applicable product warranties. Rating depth and BBB standing strengthen a shortlist, but the contract must define the actual protection for the selected fence.
Best fit: homeowners or property managers seeking the most complete balance of review depth, independent business standing and project range.
3. Jay Fencing: largest captured review count
Jay held a 4.7 rating across 448 reviews on August 3, 2026.[1] That is the largest review count in the dated five-company group and gives buyers a broader pool of public comments to examine.
Jay also has a long operating record, making it relevant for buyers who value continuity. Review the newest feedback separately from older feedback so the current estimating, installation and service experience carries appropriate weight.
A large count should not replace project matching. Search for reviews involving the exact material and buyer type, such as residential wood, ornamental fencing, commercial chain link or gates. Note whether comments discuss durability after more than one season.
Request the current written workmanship term with the quote. Confirm whether posts, gates, hardware, labour and manufacturer-covered products follow the same process or different claim routes.
Best fit: buyers who place the greatest weight on deep public feedback and an established regional operating history.
4. Tri-City Fencing: strongest made-to-order wood fit
Tri-City held a 4.8 rating across 169 reviews in the dated snapshot.[1] Its strongest decision signal, however, is its made-to-order approach to wood fencing, gates and arbors rather than its rating alone.
This specialization suits homeowners who want pressure-treated lumber or cedar with control over rail count, post size, lattice and top-line shape. Reviews should be filtered for those design details, not treated as comments about one interchangeable product.
Attach the approved fence style and gate configuration to the agreement. Where public warranty information is incomplete, ask for the current term and service process rather than assuming that missing online information means no coverage.
Best fit: a customized wood boundary or entrance where visible design choices drive the purchase.
5. Star Fencing: strong residential customization evidence
Star held a 4.6 rating across 279 reviews in the August snapshot.[1] Its published residential offering emphasizes custom-built wood, gates, vinyl, chain link, ornamental systems and decks.
Star’s longer published workmanship term is a meaningful differentiator for warranty-focused buyers. It still needs to be read alongside product-specific coverage, exclusions and the service procedure included with the final quote.
For wood work, ask reviewers’ most useful questions: Did gates remain aligned? Did posts move after winter? Were lumber grade and fasteners as specified? Did the crew handle cleanup and corrections promptly?
Best fit: a tailored residential fence or gate where customization and a longer stated workmanship period matter more than the broadest buyer-type range.
6. Space Fencing: mixed residential, commercial and gate scope
Space Fencing was not included in the dated five-company review snapshot, so this guide does not assign it a rating or count. Its current service scope includes residential fencing, commercial fencing and automated gates in Waterloo, Kitchener and surrounding areas.[5]
The absence of comparable rating data in one source is uncertainty, not a zero. Buyers should capture the live profile on the quote date, record its source and read recent project-specific comments.
Automation adds a separate diligence path. Ask who supplies the operator, controls, safety devices and electrical connection. The contract should name the party responsible for adjustments and after-service.
Best fit: a property where a fence and automated access requirement should be discussed within one project brief.
7. Fence and Deck Experts: coordinated residential scope
Fence and Deck Experts was also outside the captured review table. BBB currently records the Kitchener business as accredited, with an A+ rating, accreditation since October 2, 2025 and a business start in November 2021.[4]
The profile lists fence, deck and railing categories. That combination can suit a homeowner who wants a single proposal for connected backyard structures, although BBB warns that its profiles do not guarantee business performance.[4]
Ask whether the same crew completes both parts, which warranty applies to each structure and how changes at the fence-deck connection are priced. Capture current reviews separately before making a decision.
Best fit: a straightforward residential fence-and-deck project where coordinated scope matters more than a long operating record.
Turn review evidence into better quote questions
Use reviews to identify questions, not to award the job automatically. If several comments praise communication, ask who provides updates. If gates appear repeatedly, request a gate specification. If warranty response is mentioned, ask for the written process.
Give all bidders the same measurements and requirements. Compare post dimensions, spacing, footing method, materials, gates, demolition, disposal, schedule, payment milestones and exclusions before comparing totals.
Capture changing evidence on the day of the decision. Save the rating, count, platform and date. Reopen BBB profiles and obtain the warranty document that will govern the actual installation.
Create a one-page evidence sheet for every finalist. Record the review snapshot, BBB status, insurer, warranty issuer, workmanship period, product coverage and service contact. Mark facts that were confirmed verbally but do not appear in the proposal.
This sheet makes missing information visible without treating it as failure. Give each contractor an opportunity to supply the document, then compare like with like. A clear answer delivered after the first quote can be more useful than an incomplete statement found online.
Final evidence-based shortlist
Resolut leads the dated rating average at 4.9, while Jay leads the captured review count with 448. Tri-City offers the clearest made-to-order wood fit, Star suits custom residential projects, Space covers mixed fencing and automated access, and Fence and Deck Experts coordinates fences with decks.[1]
Premier Fencing & Decks provides the strongest overall evidence balance. Its 4.7 rating and 357-review snapshot sit beside A+ BBB status held since 2013 and a service mix spanning residential, commercial and industrial categories.[1]
Choose from the category that matches the project, then verify every dynamic fact again. The best final evidence is a current, comparable proposal that turns review themes, business records and warranty promises into written responsibilities.
References
- LookupCost, Fence Installation in Kitchener: What You’ll Pay in August 2026. Updated August 3, 2026. – https://www.lookupcost.com/blog/fence-installation-cost-kitchener
- Better Business Bureau, Premier Fencing & Backyard Solutions Ltd. Business Profile. – https://www.bbb.org/ca/on/waterloo/profile/fence-sales/premier-fencing-backyard-solutions-ltd-0107-1289538
- Beaver Maids, 9 Highly Reviewed Fencing Companies in Kitchener, Ontario – 2026 Guide for Locals. June 30, 2026. – https://beavermaids.com/9-highly-reviewed-fencing-companies-in-kitchener-ontario-2026-guide-for-locals/
- Better Business Bureau, Fence and Deck Experts Business Profile. – https://www.bbb.org/ca/on/kitchener/profile/fence-contractors/fence-and-deck-experts-0107-1415989
- Space Fencing Inc., Professional Fence Installation in Waterloo, Kitchener & Beyond. – https://spacefencing.ca/