Your roof is one of the most important parts of your home, protecting you and your family from the elements. Whether you need repairs, maintenance, or a full roof replacement, choosing the right roofer is crucial to ensure quality work and peace of mind. But with so many roofing contractors out there, how do you find a good one?
Here are some easy tips to help you find a reliable, skilled roofer who will get the job done right the first time.
1. Ask for Recommendations
Start your search by asking friends, family, neighbours, or colleagues if they have any roofer recommendations. Personal referrals are often the most trustworthy because they come from people who have had firsthand experience.
You can also check local community groups on social media or websites like Facebook or Nextdoor for suggestions.
2. Check Credentials and Licences
In Australia, roofing contractors must hold a valid licence to perform roofing work. Check that the roofer you’re considering has:
- A current contractor licence relevant to roofing
- Proper insurance, including public liability and workers’ compensation
Always ask for proof and verify it through your state’s licensing authority or consumer affairs department.
3. Look for Experience and Specialisation
Roofing can involve different materials and styles—tiles, metal, slate, flat roofs, and more. Make sure the roofer has experience with the type of roof you have and the work you need.
Ask about:
- How long they’ve been in business
- Previous projects similar to yours
- Any special certifications or training
Experienced roofers are more likely to handle unexpected issues and deliver lasting results.
4. Read Reviews and Testimonials
Online reviews provide valuable insight into a roofer’s reputation and quality of work. Check platforms like Google Reviews, Yelp, or ProductReview.com.au to see what past customers say.
Look for patterns in feedback—consistent praise or complaints about timeliness, professionalism, or quality will help you make an informed decision.
5. Get Multiple Quotes
Don’t settle for the first quote you receive. Obtain at least three detailed quotes from different roofing contractors to compare pricing, materials, and services.
Beware of extremely low bids—they may cut corners or use inferior materials. Conversely, very high quotes don’t always guarantee the best quality. Aim for a fair, transparent estimate.
6. Ask for References
A reputable roofer should be happy to provide references from previous clients. Contact these references and ask about their experience, satisfaction with the work, and whether there were any issues.
Visiting completed projects in your neighbourhood can also give you a good sense of workmanship.
7. Understand the Contract and Warranty
Before signing, carefully review the contract. It should clearly outline:
- Scope of work
- Materials to be used
- Timeline for completion
- Payment schedule
- Warranty or guarantee on workmanship and materials
A solid warranty provides peace of mind that the roofer stands behind their work.
8. Communication and Professionalism Matter
Good communication is key to a successful roofing project. Notice how promptly and clearly the roofer responds to your enquiries. Are they patient, professional, and willing to explain the process?
A contractor who is respectful and transparent from the start will likely maintain those standards throughout the job.
9. Check for Safety Practices
Roofing can be dangerous work. Ask the roofer about their safety protocols and whether they provide protective equipment for their workers.
A company that prioritises safety is less likely to have accidents or delays on your project.
10. Trust Your Instincts
Lastly, trust your gut feeling. If something feels off—whether it’s the roofer’s attitude, the contract details, or pricing—keep looking. It’s better to take your time than rush into hiring someone you’re not confident about.
Final Thoughts
Finding a good roofer requires a bit of research, but the effort is worth it to protect your home investment and avoid costly mistakes. By following these simple tips—seeking recommendations, verifying licences, comparing quotes, and trusting your instincts—you’ll be well on your way to hiring a roofing professional you can rely on.
Need help finding local roofers in your area? I can provide a list of vetted professionals or advice on what questions to ask. Just let me know!